Most business owners have a goal for their organization, be it sales volume, proﬁts, or growing market share. One stumbling block to sustained growth can be ﬁnding the right people in sufﬁcient quantities, then keeping them around and motivated long enough to succeed.
Our client had the goal to double its sales, despite annual employee turnover of almost 75%.
TSMC developed a strategic plan that called for several new positions, including a Controller and a Sales Manager. We then implemented the plan by recruiting for the new positions while motivating current employees with a newly structured incentive plan. Our team instituted weekly management meetings, performance reviews, and additional employee beneﬁts and established a formal career path for both new and current employees. Changes to the hiring process as well as employee retention initiatives cut turnover in half the ﬁrst year, with further reductions anticipated in the future